I was struck by a comment from Seth Godin: “The market is not seduced by logic.”

He’s right isn’t he? Just look at the things that you buy. Yes, of course some of them are perfectly rational purchases. But how many are not? I accept that some may appear to be rational but are they really if we examine them closely?

Perhaps we need to look at the way we are marketing our businesses. Are we appealing to rational purchasers? People making decisions based on pure logic? If so, could that be a mistake?

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One morning last year I looked out of the office window. There was dead horse in the field opposite. There were several odd things about it. The next field had horses but I couldn’t see that one could get into this field of cows. The horse was on its back with its legs sticking straight up. And its coat looked remarkably shiny for a dead horse. Closer investigation revealed that it was plastic. And life-sized. That explains that then.

The farmer turned up and removed the horse to the road side of the gate and stood it up the right way. At which point the cows wandered up. They were not sure what to make of it and were very measured in their approach. It turned out that the horse had come from outside a business just down the road that sold horse riding equipment. I imagine that a few lads going home after a night drinking lemonade had decided it would make a good souvenir.

The point is that I hadn’t noticed the horse in its original location although only a hundred yards from my house. I am sure I’d seen it but I hadn’t ‘noticed’ it. And that is the problem with advertising. The challenge is to get it noticed. Which probably means doing something unusual.

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When we have a problem we have two choices. Ignore it and hope it’ll go away. Or do something about it. The trouble is that doing something about it takes effort and may be a hassle. And anyway, the problem may fix itself.

If it is an ache or pain it may well do just that as the body heals itself. But organisational problems will only fester and may get worse. If it is a mechanical problem it is unlikely to go away – well unless the part falls off altogether, but that probably won’t really help.

My phone line has been playing up. In turn that has affected my broadband connection. But the thought of doing battle with BT lead me down the ignore it route. Of course, the problem has got worse and so I have been forced to take action now if I want to be able to hear what people are saying and for my Internet connection to work.

If I had taken the bull by the horns initially, hopefully by now all would be well and I wouldn’t have suffered a couple of weeks of inconvenience. But what’s the betting I procrastinate again next time?

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Sep 272010
 

Well, not quite all change, more the start of an evolutionary process. As regulars readers will see, the layout of The Watercooler is new and a couple of pages have been removed. I have been thinking of making changes for a while. After much thought I decided where I want to get to but haven’t yet worked out how to do it technically. I concluded that I should make a start even though I don’t see a clear route to journey’s end. But even if I don’t arrive at the final destination, I’ll have got part way there, which, arguably, is better than never starting. After all, these changes aren’t life threatening. No one is going to get hurt.

A recent blog post by Nicky Kriel, ‘One Olive Makes Quite A Big Difference’, reminds us that every mountain only gets climbed by taking the first step. As I have a distinct dislike of heights I tend to keep clear of mountains but I do like olives. Which reminds me of French markets where there is always a stall selling every type of olive under the sun. So that’s my excuse for boring you with the selection of my holiday pictures that will appear in the Watercooler header. I’d always wondered what to do with them!

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The comments on yesterday’s post from Judy Heminsley and Nicky Kriel made me start to think a bit more about networking. What is networking? For many people it is turning up at an event, milling around trying to find someone to talk to, avoiding people who are desperate to sell them something, maybe eating an expensive breakfast that they didn’t really want and waiting with increasing dread to stand up and spout about their business for two minutes.

Some events or activities, Jelly for instance, are keen to stress that they are not networking events, presumably for fear that people will be put off participating or that awful salesman will turn up.

When I was in the corporate world I’d not heard of networking; well not in the sense we are talking here. But if we needed something doing in a hurry, something that maybe needed the ‘rules’ bending a little, I was your man. Why? Simply because I’d been around a long time, knew lots of people and hadn’t upset too many of them. Half a dozen phone calls would achieve a result.

Regardless of how and where we do it, isn’t that what networking should be about?

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